Your Appointment, Our commitment
Our NEMT Services
At Ace Carrier Solutions, we provide certified, reliable, and compassionate Non-Emergency Medical Transportation (NEMT) services throughout the Atlanta metro area and surrounding regions. Our mission is to ensure every client arrives safely, comfortably, and on time — with professionalism rooted in real healthcare experience.
Founded by a former paramedic and registered nurse, our team understands the importance of patient care, dignity, communication, and dependable transportation. We specialize in safe mobility solutions for individuals requiring assistance traveling to and from medical appointments, healthcare facilities, rehabilitation centers, and personal residences.
Our Core NEMT Service Categories Include:
Wheelchair Transportation
Safe and secure transportation for clients utilizing manual or powered wheelchairs. Our vehicles are equipped with ADA-compliant wheelchair lifts, restraint systems, and trained staff to ensure smooth loading, transport, and unloading.
Stretcher Transportation
Professional stretcher transportation for non-ambulatory patients requiring a higher level of mobility assistance during transport. Ideal for hospital discharges, dialysis appointments, rehabilitation transfers, and long-distance medical transportation.
Ambulatory Patient Transportation
Reliable transportation for ambulatory clients who may require minimal assistance entering and exiting the vehicle. We provide comfortable and dependable rides to medical appointments, outpatient procedures, therapy sessions, and more.
Hospital Discharge Transportation
Timely discharge transportation services helping hospitals, case managers, and healthcare facilities safely transition patients back home, to rehabilitation centers, assisted living facilities, or skilled nursing facilities.
Dialysis & Recurring Appointment Transportation
Dependable scheduled transportation for dialysis treatments, radiation therapy, chemotherapy appointments, rehabilitation visits, and recurring healthcare services — with a focus on punctuality and consistency.
Long-Distance Medical Transportation
Comfortable and coordinated transportation for patients traveling beyond the local Atlanta area for specialized medical care, facility transfers, family relocation, or long-term treatment services.
Assisted Living & Senior Transportation
Compassionate transportation services for seniors requiring additional mobility support. We work closely with assisted living communities, nursing homes, and family caregivers to provide safe and respectful transportation
We take pride in being a transportation provider backed by real medical knowledge and safety training, ensuring every ride meets the highest standards of care, professionalism, and passenger safety.
Our team is trained and certified to safely assist elderly and medically supported passengers with confidence and compassion.
Our vehicles are equipped with:
Wheelchair securement systems
Passenger safety restraints and seatbelts
Stretcher transport equipment (where applicable)
Non-slip entry steps and assist handles
Mobility assistance support for ambulatory passengers
First aid kits and emergency medical supplies
GPS tracking and route monitoring systems
Our vehicles are maintained to high safety and cleanliness standards to ensure every passenger experiences dependable, comfortable, and professional transportation.
Our Certifications & Qualifications
BLS & CPR Certified
Our team is trained to respond to basic medical situations and ensure passenger safety during transport.First Aid Certified
Prepared to handle minor medical needs and provide immediate assistance when necessary.HIPAA Awareness Trained
We respect and protect patient privacy and confidentiality at all times.OSHA & Safety Trained
Committed to maintaining a safe environment for both passengers and staff.Patient Handling & Mobility Assistance Training
Proper techniques for assisting ambulatory, wheelchair, and stretcher passengers safely.NEMT Safety & Transport Protocols
Trained in non-emergency medical transportation standards, including securement procedures and safe loading/unloading practices.
Frequently Asked Questions
What is Ace Carrier Solutions?
Ace Carrier Solutions is a professional Non-Emergency Medical Transportation (NEMT) provider serving the greater Atlanta metropolitan area. We provide safe, reliable, and compassionate transportation for individuals who need assistance traveling to and from medical appointments, hospitals, rehabilitation facilities, dialysis centers, nursing homes, and other healthcare destinations.
What areas do you serve?
We proudly serve the Atlanta metropolitan area, including Gwinnett County, Fulton County, DeKalb County, Cobb County, Clayton County, Rockdale County, Henry County, Douglas County, and surrounding communities. Long-distance transportation may also be available upon request.
What types of transportation do you provide?
We offer transportation for:
Ambulatory (walking) passengers
Wheelchair passengers
Stretcher transportation
Hospital discharges
Dialysis appointments
Physical therapy and rehabilitation visits
Chemotherapy and radiation treatments
Specialist appointments
Outpatient procedures
Assisted living and nursing facility transportation
Airport transportation for passengers with mobility needs
Are your drivers trained?
Yes. Our transportation professionals receive training in passenger safety, wheelchair securement, HIPAA privacy practices, CPR, and customer care. We are committed to treating every passenger with dignity, compassion, and professionalism.
Do you provide door-to-door assistance?
Yes. We assist passengers from the pickup location to the vehicle and from the vehicle to the entrance of their destination when requested. Safety and comfort are always our priority.
Can a family member or caregiver ride along?
Yes. One caregiver or family member may accompany the passenger at no additional charge, subject to vehicle capacity.
Do you transport patients being discharged from the hospital?
Absolutely. We work with hospitals, discharge planners, case managers, rehabilitation centers, and skilled nursing facilities to provide safe and dependable discharge transportation.
How do I schedule a ride?
Scheduling is easy. You can call us, or request transportation by email. Advance reservations are encouraged, but same-day transportation may be available depending on scheduling.
How far in advance should I book?
We recommend scheduling at least 24 to 48 hours in advance. However, we understand that medical needs can arise unexpectedly and will do our best to accommodate urgent requests.
Are your vehicles clean and accessible?
Yes. Every vehicle is professionally maintained, routinely cleaned, and equipped to safely transport ambulatory, wheelchair, and stretcher passengers. Our vehicles are inspected regularly to ensure reliability and safety.
Do you accept insurance?
Coverage depends on your insurance provider and transportation benefits. Please contact us to discuss your situation. We also offer affordable private-pay transportation options.
What forms of payment do you accept?
We accept major credit and debit cards, electronic payments, and approved invoicing for healthcare facilities and corporate accounts.
Can healthcare facilities establish recurring transportation services?
Yes. We partner with hospitals, physician offices, dialysis centers, rehabilitation facilities, assisted living communities, nursing homes, home health agencies, and case management teams to provide scheduled and recurring transportation services.
Why choose Ace Carrier Solutions?
Ace Carrier Solutions was founded by a healthcare professional who understands the importance of dependable patient transportation. We combine medical knowledge with exceptional customer service to provide transportation that is safe, punctual, compassionate, and professional. Our goal is to ensure every passenger arrives comfortably, on time, and with peace of mind.
How can I contact Ace Carrier Solutions?
We're here to help. Contact our team by phone, email, or through the contact form on our website to request a quote, schedule transportation, or learn more about our services.
Ace Carrier Solutions
Your Appointment. Our Commitment.
Training
Reliable transportation solutions.
Transporation
Timely delivery of clients to there destination.
Reassurance
Frequent reminders of upcoming pickup time.